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If you're unsatisfied for any reason, please email us to receive a prompt and courteous refund.
Can I change my plan later on?
Absolutely. You can upgrade or downgrade your plan at any time.
Is there a 30-day money back guarantee?
Yes! If you cancel your subscription within 30 days of your first payment, and you would like a refund, please contact support and we will happily issue you a refund.
What happens if I want to cancel?
No worries, there are no long-term commitments or complicated contracts. If you decide that Kajabi isn't right for you, you can easily cancel your account from your dashboard at any time.
Can I use my own domain?
Yes. You can use a custom domain. If you don't have a domain, we'll provide you with a free mykajabi.com (yourdomain.mykajabi.com) domain name.
Do I need a web hosting account?
No. All Kajabi plans include secure, unlimited hosting for your digital content. Kajabi uses the best servers and networks to ensure your site is reliable and fast.
Are there any transaction fees?
When you sell your products using the built-in payments in Kajabi, we don’t charge you a transaction fee. You can keep all the money you charge for your products aside from the standard Stripe merchant processing fee of 2.9% + 30 cents per transaction.